Client Success

Medicaid Web Portal,
Commonwealth of Massachusetts

Designed and implemented a HIPAA- and Section 508-compliant MedicAid Web Portal to facilitate conducting business with MediacAid providers and support members on-line. Refined project requirements and ensured efficient interoperability with other modules of the system (e.g. Claims Engine) using Service Oriented Architecture (SOA).

Telco Self-Service Enterprise Product Suite,
Siebel/Oracle Corporation

Designed and implemented an extensible, efficient platform to build customized telco-specific B2B and B2C transactional self-service portals. Introduced service-oriented (SOA) architecture for the platform (Telco Billing, Self-Service, Analytics Manager). Established interoperability with legacy applications. Improved client’s software development productivity through new design innovations (Federated Model Architecture, Dynamically Extensible Entities), practices (software development processes) and new tools/technologies (Hibernate, Spring).

Customer Self-Service Portal
Swisscom AG

Designed and implemented a B2B self-service billing and analytics portal for a major European telecom service provider. Project involved custom and unique features such as split-billing as well as integration and synchronization with the existing back-end billing systems.

Customer Self-Service Portal,
Sempra Energy Utility

Designed and implemented a subscription-based B2C on-line customer self-service portal using the J2EE technology . Functionality included order management, billing and payment system. Integrated the portal with the legacy back-end system.

Customer Self-Service Portal,
Verizon Wireless

Designed and implemented a specialized B2B customer self-service portal encompassing order management, billing, analytics. Designed to support millions of users and accounts. Implemented using the J2EE stack.

E-business Web Portal
Verizon

Designed and implemented the Client and Services Integration aspect of the new Verizon B2C e-business portal, targeted at 2 million users. Focused on content management, personalization, Single Sign-On (SSO) and integration of disparate modules using Web services. Clustered J2EE architecture.

Currency Trader Support System
FleetBoston Financial

Designed and implemented an Internet-based, multi-tier, collaborative and secure Currency Trader Interaction and Support System, utilizing chat, video streaming and multimedia document sharing for FleetBoston Financial.

Integration Framework
Emptoris, Inc.

Outlined the strategy, designed and led development of an extensible, format independent, message-oriented B2B Integration Framework. Implemented public, XML-based data abstraction layer and interface to the company services - a sophisticated auction engine targeted at vertical B2B exchanges.

On-line Customer Service Portal
Micrologic, Inc.

Re-engineered client’s customer service-oriented business processes including inventory control subsystem, billing and shipping, customer/reseller relationships and interaction.